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Privacy Policy

At Lio MediaTech, we offer you

1. Messaging panel for sending SMS, RCS, Voice, WhatsApp etc.
2. Third party digital media ads, branding & awareness campaign, for Website Traffic Generation and Mobile App Installations also Video & Banner Ads.

We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.

 Lio MediaTech, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our telecommunication services. By using our website or services, you agree to the terms of this policy.

1. Information We Collect

  • Personal Information: Name, email, phone number, billing details, and any other information you provide.
  • Technical Information: IP address, browser type, device details, and usage data.
  • Communication Data: Call records, SMS data, and internet usage patterns.

2. How We Use Your Information

  • Service Delivery: To provide and maintain telecommunications services.
  • Service Improvement: To enhance and personalize your experience.
  • Marketing: With your consent, for promotional communications.
  • Compliance and Security: To fulfill legal obligations and prevent fraud.

3. How We Share Your Information

  • Service Providers: Trusted partners for payments, support, etc.
  • Legal Requirements: If required by law.
  • Business Transfers: In case of mergers or acquisitions.

4. Data Security

We implement encryption, secure servers, and restricted access to protect your personal information.

5. Cookies and Tracking Technologies

We use cookies for functionality, analytics, and personalized content. You can manage cookie preferences via your browser settings.

6. Your Privacy Rights

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request data deletion (subject to legal obligations).
  • Opt-Out: Unsubscribe from marketing communications.

7. Children’s Privacy

Our services are not for individuals under 13. If we collect data from a child, we will delete it.

8. International Transfers

If you are outside our hosting country, your data may be transferred internationally in compliance with data protection laws.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will be posted on our website.

10. Return Policy

As Lio MediaTech offers the online services of messaging and ads marketing, consumes services are not refundable. In case of Balance available in messages account can be refunded only. In case of Ads marketing spent budget is chargeable and client has to pay the amount to Lio MediaTech (OPC) Pvt. Ltd. 

Refunds are processed within 5-7 business days of revoking the available balance in message service account based on the validity of the balance.

11. Contact Us

You can reach our customer support team by emailing sales@liomt.com, calling +91 7494979616

We’re committed to providing prompt and effective solutions to ensure your satisfaction.